Privacy Policy
TaxPreparerTools.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and tools.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support. This includes:
- Name and email address (account registration)
- Professional credentials (CPA, EA, or individual user designation)
- Payment information (processed securely by Stripe — we never store raw card data)
- Tool inputs you enter when using our calculators (stored locally in your browser; not transmitted to our servers unless you explicitly save a calculation)
2. Automatically Collected Information
We automatically collect certain information when you visit our site, including:
- Log data (IP address, browser type, pages visited, time and date)
- Device information (operating system, screen size)
- Usage analytics via privacy-respecting analytics (we do not use Google Analytics)
- Cookies strictly necessary for authentication and preferences
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our tools and services
- Process transactions and send related information (receipts, renewals)
- Send deadline reminders and product updates (you can opt out at any time)
- Respond to your comments and questions
- Monitor and analyze usage trends to improve the product
- Detect and prevent fraudulent or abusive use of the platform
4. Calculator Data & Tax Information
All calculations performed using our tools run client-side in your browser. Input data (income figures, deductions, etc.) is NOT transmitted to our servers and is NOT stored by us unless you use our "Save Calculation" feature. Saved calculations are stored in your account database and are accessible only to you.
We strongly recommend not entering personally identifiable client information (Social Security Numbers, full names, etc.) into our tools, as these are planning and estimation tools, not secure client portals.
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist us in operating our website (hosting, email delivery, payment processing) — under strict data processing agreements
- Law enforcement if required by applicable law or valid legal process
- Successor entities in the event of a merger, acquisition, or sale of assets (you will be notified)
6. Data Retention
We retain your account information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by emailing support@taxpreparertools.com. We will fulfill deletion requests within 30 days, except where retention is required by law.
7. Security
We implement industry-standard security measures including TLS encryption for all data in transit, encrypted databases, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us at support@taxpreparertools.com.
9. Cookies
We use essential cookies for authentication and preferences. We do not use third-party advertising cookies. You can control cookies through your browser settings; disabling cookies may affect login functionality.
10. Children's Privacy
Our services are intended for adults (18+). We do not knowingly collect information from children. If you believe a child has provided us information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users by email and post the updated policy on this page with a revised "Last updated" date. Continued use of the site after changes constitutes acceptance.
12. Contact
For privacy-related questions or requests: support@taxpreparertools.com or visit our Contact page.
This policy applies to taxpreparertools.com and all associated subdomains. It does not apply to third-party websites linked from our site.